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Working for a Provider Agency

Direct support professionals of a provider agency must be at least 18 years old, have a valid Social Security number, and one of the following forms of identification

  • State of Ohio identification,
  • valid driver license,
  • or other government-issued photo identification.

Direct support professionals must have a high school diploma or general education diploma (GED) and be able to read, write, and understand English at a level sufficient to comply with all requirements set forth in administrative rules governing the services provided.

Upon hiring, the agency can assist new direct support professional staff to successfully complete required training as listed in OAC 5123:2-2-01.

Provider Agency Responsibilities

Provider agencies are responsible for ensuring that staff complete required training and background checks. Staff must also be enrolled in the Retained Applicant Fingerprint Background Check, better known as Rapback and hold a valid certification from the American Red Cross or equivalent in first aid and CPR including an in-person skills assessment.

Before providing services to a person with disabilities, provider agency staff must successfully complete eight hours of training that includes the following topics:

  • an overview of serving people with developmental disabilities, including implementation of individual service plans;
  • the role and responsibilities of direct services staff with regard to services, including person-centered planning, community integration, self-determination, and self-advocacy;
  • universal precautions for infection control, including hand-washing and the disposal of bodily waste;
  • the rights of people with disabilities outlined in sections 5123.62 to 5123.64 of the Ohio Revised Code;
  • and the requirements of OAC 5123-17-02, better known as the MUI Rule, including a health and welfare alerts issued by the department.

Before staff are able to provide services to a person, they must also successfully complete training specific to each person who they will support that includes 

  • what is important to the person and what is important for the person,
  • and the person's specific support needs including, as applicable, behavioral support strategy, management of the person's funds, and medication administration or delegated nursing.

Additional training requirements may apply for some services. 

Annual Training

Provider agencies also ensure that their direct support professional staff complete annual training including requirements as outlined in OAC 5123:2-2-01, including the following topics:

  • the role and responsibilities of direct support professional staff with regard to services including person-centered planning, community integration, self-determination, and self-advocacy,
  • the rights of people with disabilities outlined in sections 5123.62 to 5123.64 of the Ohio Revised Code,
  • and the requirements of  OAC 5123-17-02, also known as the MUI rule, which includes a review of all health and welfare alerts issued by the department since the previous year's training.