Office of System Support & Standards

The Office of System Support and Standards (OSSAS) is responsible for:

Support and assistance to enhance the culture of service coordination and individual-driven service planning and support
- Development of the statewide assessment and ISP
- System support related to service and support administrators (SSA), Qualified Intellectual Disability Professionals (QIDP), and those who supervise them
Regulatory reviews of county boards, waiver providers, and licensed facilities
- Routine reviews conducted once during each certification or term of accreditation/licensure
- Special reviews conducted as a result of complaints, MUIs, or concerns related to health and welfare
- Includes oversight of regulatory reviews conducted by county boards
Provider support
- Technical assistance to providers
- Ongoing contact with county board Provider Support liaisons

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