Coming July 5, 2021, a new feature will be added to the DODD Call Center. Providers can call the call center 24 hours a day to check their payment status.
Providers will need to know their contract number when calling in. They will enter their contract number and the last four of their social security or TIN Number.
Agency providers can also use this new feature. They will need their contract number and the TIN number or last 4 of the CEO's social security number.
If you have additional questions, please feel free to call our Support Center at 1-800-617-6733 option 3 or email us at DODD.Support@dodd.ohio.gov.