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2020-21 NCI Adult Consumer Survey

Dear Colleagues,

The Ohio Department of Developmental Disabilities (DODD) is embarking on the 13th year of the National Core Indicators (NCI) Project. The Core Indicators are standard measures used across states to assess the outcomes of services provided to individuals and families. Participating in NCI helps DODD measure system performance and collect a tremendous amount of systems-level data that we use to monitor outcomes, make decisions, allocate resources, and develop plans to improve the quality of life for the people we serve.

I wanted to let you know that the 2020-21 data collection for the adult survey will begin soon. We are taking a different approach to administering the survey this year than in previous years because of the ongoing pandemic. Keeping in mind the health and safety of individuals we serve, all surveys will be administered remotely this year. We will not only try to leverage information from last year’s unused sample for this upcoming survey cycle, but we will also work to gather as much information related to questions asked in the background section of the survey from our databases. Service coordinators will be asked to review and verify the information and enter responses to any questions that could not be answered using databases. Our goal is to ease the process of collecting background information on the part of service coordinators during this challenging time.

The Ohio State University Nisonger Center will again administer the survey. The Nisonger team will send an email to the NCI contact from your agency (if there are any individuals served by your agency in the sample) to explain their plan over the next several months and begin the process of gathering the pre-survey, verifying/collecting background information, and coordinating interviews. We appreciate your cooperation as you work with the Nisonger team.

The NCI interviewers will be conducting remote interviews of approximately 1000 adults who received home and community-based services (HCBS) or who resided in an Intermediate Care Facility or Developmental Center.

Also, the most recent NCI data report (2018-2019) is now available. I encourage you to review this report and identify opportunities to improve outcomes and service delivery.

Visit https://dodd.ohio.gov/wps/portal/gov/dodd/about-us/DODD_Data/NCI/ to learn more about the NCI project and to access 2020-21 In-Person Survey background information crosswalk to learn possible data sources for questions asked in the background section of the survey.

If you have questions about the NCI project or want to provide feedback on strategies you are implementing to improve service delivery, please contact Arati Sharma at arati.sharma@dodd.ohio.gov            

Again, thank you for your support and participation in this important project. This data will help us as we work together to strengthen Ohio's developmental disabilities system.


Jeff Davis