Start with Background Check 

An application packet will not be ready for review until all supporting documents, including background checks, are submitted.

Background checks are submitted directly to DODD from the Ohio Attorney General’s Office.

To start the background check, visit a WebCheck location.

The results of a background check can take up to 45 days to be completed and sent to DODD.

Create an Account

Create an OH|ID account and subscribe to My DODD to access Billing (eMBS) and My Learning

Your OH|ID will also give you access to the Provider Network Management (PNM) Module where you can start the New Provider application. If you already have an existing OH|ID, you will only need to subscribe to DODD for MyLearning and eMBS

Complete Required Training

Certificates of completion will be submitted as part of the application packet.

• Complete the Independent Provider Initial Training course available in DODD MyLearning, or an alternate initial provider training course that meets the requirements for initial training found in Ohio Administrative Rule OAC 5123-2-09 Appendix A , Appendix B , Appendix C (Provider Certification).

• Complete Electronic Visit Verification (EVV) training . Only applicants for Homemaker/Personal Care (HPC) or Waiver Nursing services are required to complete EVV training. Applicants should complete the training as soon as possible after certification, using their Medicaid number to sign up. Applicants taking the training before receiving a Medicaid number should use “9999999” in the Medicaid number field when signing up for training. Training can be found at: Electronic Visit Verification (EVV) training.
• Complete First Aid and CPR training.

Complete Application Packet

The application packet includes the online application and all required supporting documents, including 

• Social Security card,
• birth certificate,
• high school diploma or GED,
• driver license or state ID,
• certificates or transcripts for completed training,
• payee ID (Formerly Supplier ID),
• and background check (which is submitted to DODD from the Attorney General’s Office).

Submit Application and Submission Fee

Pay the non-refundable fee, electronically sign, and submit the application.

All supporting documents must be submitted within 30 days of submitting the application and application fee.

The application is considered complete the date that all supporting documents have been submitted and the background check results are received by DODD. That becomes the application submission date.

After 30 days, applications missing documentation are closed and a new application and application fee will be required.

Application Review

DODD will review and respond to an application within 30 days of the application submission date. DODD may request additional documents as needed.

If the application is approved, DODD will send the application to the Ohio Department of Medicaid, which will conduct a site visit with the potential new agency.

Final Approval Letter

Sent via email, the approval will list the DODD contract number, Medicaid provider number, certification effective date, and expiration date.

Consistency is Key

For consistency, always use your full name. Avoid nicknames or shortening your name in PSM and when submitting required documentation, matching the name on your birth certificate, ID, or other documentation submitted.

Choose Services Carefully

In PSM, click "Add Services" to add services that the agency will provide. Click "Withdraw Services" and uncheck any service to end the agency’s certification for that service. Be aware that some services may require additional documentation.  

Check Your Work

It sounds simple, but the most common reasons that applications are delayed for review include

• documents are missing a signature or date where one is required,
• documents scanned and uploaded are too dark or too fuzzy for reviewers to read,
• or the document title does not match the document that was scanned and submitted.