Electronic Visit Verification (EVV)

Electronic Visit Verification, or EVV, is a requirement under the 21st Century Cures Act, a federal law passed in December of 2016. Under the 21st Century Cures Act, states must implement an electronic system to verify certain home and community based services were delivered in order to continue receiving federal financial support toward the costs of those services.
EVV Training
ODM and Sandata continue to offer training to providers regarding EVV. Information about training can be found on the ODM website. This page will include links that will allow both Agency and Non-Agency providers to access registration for training, training manuals, and access to the training.
ODM has been and continues to offer Provider 1:1 sessions with an EVV Trainer to assist providers. Schedule a one-on-one session.
- Sessions are booked through an online calendar where a provider can see what dates/times are available and sign up for what works best for them.
- Sessions are 30 minutes long, and if more time is needed it can be scheduled.
- The EVV Trainer will review the provider’s EVV account before the session so that they can provide personalized help.
EVV Updates
- May 29, 2020 - Letter for providers re: alternate system vendor-provider combination certification timeline
- May 28, 2020 - Sandata Mobile Connect Maintenance
- March 27, 2020 - Letter for providers subject to EVV from Ohio Department of Medicaid re: COVID-19 emergenc
- ODM Monthly EVV Newsletters for providers
EVV Resources
- Electronic Visit Verification - Ohio Department of Medicaid
- EVV Training - Ohio Department of Medicaid
- EVV Phase 2 Implementation Case Manager Guidance
- Sign up for EVV instructor led classroom or webinar trainings (requires Medicaid Provider Number)
- Access the EVV System (Sandata)
- Webinars available regarding EVV
- EVV FAQ's
- How to access the new Zendesk Ticket Portal for EVV