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Remote Support

Remote Support allows an off-site direct service provider to monitor and respond to a person’s health, safety, and other needs using live communication, while offering the person more independence in their home.

Remote Support uses two-way communication in real time, just like Skype or FaceTime, so a person can communicate with their providers when they need them. A person can choose supports like sensors that call for help if someone has fallen or cameras that help monitor who is visiting a person's home.

This service is always combined with Assistive Technology. It is available for people using Individual Options, Level One, and SELF waivers.

How People Use Remote Support