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NCI Staff Stability Survey Report 2017

Collecting Comprehensive Data on the DSP Workforce

Around the country, state developmental disability agencies focus on improving the quality and stability of the workforce of direct support professionals (DSPs) who assist adults with intellectual and developmental disabilities. These efforts come at a time of escalating demand for long-term services and supports in home and community-based settings. Importantly, states also seek to reduce the costs associated with staff turnover at provider agencies1 and to reduce the impact of turnover on the quality of supports and outcomes for consumers2,3.

Each year, National Core Indicators™ (NCI™)—a collaboration between the National Association of State Directors of Developmental Disabilities Services, the Human Services Research Institute, and participating states—works with member states to collect comprehensive data on the workforce providing direct supports to adults (age 18 and over) with intellectual and developmental disabilities. The goal is to help states benchmark their workforce data to those of other states so they can measure improvements made through policy or programmatic changes.