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Incident Tracking System

The Incident Tracking System, or ITS, is an online reporting system for tracking, monitoring, and providing oversight involving health and welfare incident management across Ohio.

Actively reporting incidents, providing immediate protections, conducting thorough investigations, identifying causes and contributing factors, and implementing effective prevention plans are all critical elements to protecting the health and welfare of people supported by developmental disabilities services in Ohio.

ITS offers a shared platform for county board of developmental disabilities investigative agents and department staff to work collaboratively on investigations, compiling information, asking and responding to questions, and sharing a summary of the investigation report. 

ITS offers the ability to look at MUI trends by person, provider, county board, region, or across the state, informing training and resources that enhance health and safety topics. 

Available reporting tools can support providers in maintaining health and welfare requirements outlined in OAC 5123-17-02

ITS is also used to provide information to other state agencies and oversight entities. DODD uses ITS data to report performance measures to both Centers for Medicare and Medicaid Services and the Ohio Department of Medicaid. Additionally, Disability Rights Ohio and Advocacy and Protective Services Inc. have access to ITS.

ITS Application

This webinar reviews changes to the ITS application that went into effect in January 2019.