PCW Reformat Delay: PSM in Testing
this year, the department announced that its online application Provider
Certification Wizard or PCW is being "re-platformed" to a new, more
user-friendly system called Provider Services Management (PSM).
will take the place of PCW in guiding providers through the process of
submitting new and renewal applications, however it will launch statewide later than anticipated. While the department
previously stated that PSM would be available on August 28, extensive
testing and data validation are still underway, with the goal of ensuring a
smooth transition from PCW to PSM.
This extended timeline means that providers submitting new or
renewal applications will have more time to complete applications in PCW before
the system is replaced by PSM.
for more information, including a new PSM launch timeline in Memo Monday and
next week’s Pipeline.