Provider Recertification

PCW Reformat Delay: PSM in Testing

Earlier this year, the department announced that its online application Provider Certification Wizard or PCW is being "re-platformed" to a new, more user-friendly system called Provider Services Management (PSM). 

PSM will take the place of PCW in guiding providers through the process of submitting new and renewal applications, however it will launch statewide later than anticipated. While the department previously stated that PSM would be available on August 28, extensive testing and data validation are still underway, with the goal of ensuring a smooth transition from PCW to PSM.

This extended timeline means that providers submitting new or renewal applications will have more time to complete applications in PCW before the system is replaced by PSM.

Watch for more information, including a new PSM launch timeline in Memo Monday and next week’s Pipeline.


Independent providers renew their DODD provider certification every three years by completing the following steps:

Step 1: Gather your documents

You will need the following documents:

  • Current report from the Bureau of Criminal Identification and Investigation (BCII): Your County Board can assist you in finding local organizations that offer BCII and FBI criminal background checks 
    Find more organizations that offer Web Check  on the Ohio Attorney Generals' website.
  • First Aid Certification: Valid American Red Cross or equivalent certification in First Aid
    Find an American Red Cross First Aid training near you.
  • CPR Certification: Valid American Red Cross or equivalent certification in CPR
    Find an American Red Cross CPR training near you.
  • Completion of Annual Required Training: Evidence of completion of annual training on MUI, Client Rights, AND provider's role and responsibilities with regard to services including person-centered planning, community integration, self-determination, and self-advocacy.

Step 2: Log in to the Provider Certification Wizard to complete Recertification.