Provider Recertification

The provider certification application will move from Provider Certification Wizard,  or PCW, to a new platform called Provider Services Management on July 1, 2017. Provider Services Management, or PSM, will offer an easier platform for providers to submit initial application packets and recertification packets.

Please note:

  • Any initial application packets or recertification packets that are started in PCW must be completed and application fees paid before June 30. Incomplete application or renewal packets will not be saved as the system changes from PCW to PSM on July 1.
  • If an application in PCW is incomplete June 30, the application information will be lost when the system changes July 1 and will need to be restarted in PSM.
  • Please make sure your email address is current in PCW so additional communication regarding the new system reaches you.
  • Your login for PSM will be the same as it was for PCW.


Independent providers renew their DODD provider certification every three years by completing the following steps:

Step 1: Gather your documents

You will need the following documents:

  • Current report from the Bureau of Criminal Identification and Investigation (BCII): Your County Board can assist you in finding local organizations that offer BCII and FBI criminal background checks 
    Find more organizations that offer Web Check  on the Ohio Attorney Generals' website.
  • First Aid Certification: Valid American Red Cross or equivalent certification in First Aid
    Find an American Red Cross First Aid training near you.
  • CPR Certification: Valid American Red Cross or equivalent certification in CPR
    Find an American Red Cross CPR training near you.
  • Completion of Annual Required Training: Evidence of completion of annual training on MUI, Client Rights, AND provider's role and responsibilities with regard to services including person-centered planning, community integration, self-determination, and self-advocacy.

Step 2: Log in to the Provider Certification Wizard to complete Recertification.