Ohio Benefits Self Service Awareness Toolkit

The Ohio Benefits Self Service Awareness Toolkit is designed to support those who are assisting individuals in completing a Medicaid application online through the Ohio Benefits Self Service Portal. The tool kit includes:

  • Ohio Benefits Self Service Portal 101: A one page overview highlighting what the Ohio Benefits Self Service Portal is, who should be using it and how it impacts Sister State Agencies and local organizations.
  • Ohio Benefits Self Service Portal Checklist: A checklist of materials that are needed to increase the potential for an individual to successfully complete and submit a Medicaid application.
  • Ohio Benefits Self Service Portal Take Home Sheet: A document that allows an individual to capture necessary information that will be needed to access their account through the Ohio Benefits Self Service Portal.
  • Ohio Benefits Self Service Portal Reference Guide: A placemat that provides an overview of the steps to complete a Medicaid application through the Ohio Benefits Self Service Portal. This document also includes the Federal Poverty Limit guidelines.
  • Ohio Benefits Self Service Portal Assistor Toolkit: A step-by-step walk-through of how to complete an application on the Ohio Benefits Self Service Portal including helpful hints.
  • Ohio Benefits Self Service Portal FAQs: A list of the most commonly asked questions regarding the Ohio Benefits Self Service Portal.
  • Ohio Benefits Self Service Portal Support Levels: A document that highlights the different levels of support that Sister State Agencies or local organizations can deliver. It also highlights best practices associated with each level.
  • Authorized Representative Job Aid: A job aid found on the Ohio Benefits Project Website that can assist individuals in becoming an Authorized Representative for an individual applying for Medicaid.

Resources