Have a conversation to identify why a person with a
developmental disability uses direct care staff and if their
health and safety needs can be met remotely.
Have a team meeting where the person accessing services,
their providers, and service and support administrator can
talk about which needs might be met remotely, for what
hours, and how backup support will be provided. |
If the person chooses remote support, the provider that
will act as a backup to those supports will be the one to
choose the vendor for the technology and equipment
needed. If the backup support is unpaid, natural supports
like family or neighbors, the person, or their guardian will
choose the vendor.|
The service and support administrator works with the
team to amend the individual service plan, or ISP,
include detailed protocols for the new remote support.
An ISP that includes remote support should detail backup support contact information and what to do if the person
wants to turn off remote support equipment.