Medicaid Development and Administration (MDA)
Lori Horvath, Deputy Director
614- 387-0375
(Policy; General contact for Medicaid questions/web inquiries)
614-466-0515
(Operations MSS implementation; Provider Certification; Reimbursement concerns; ICF-IID)
614-387-0576
(Hearings; Policy; Rules)
614-752-8891
(Provider Certification)
(614) 995-4844
(PASRR, Level of Care)
614-728-2524
(Claims/Call Center)
(614) 728-5313
Jeanne Gregory-Kaeppner, Policy Manager(Prior Authorization; Level of Care; Policy)
(614) 466-5990
(Waiver enrollment, Patient liability)
614-728-0185
(IT Liaison, Adult Day/NMT; CPT; Technical Assistance)
(614) 387-0580
(Adult Day/NMT; CPT; Technical Assistance)
(614) 752-0037
By emailing the list serve associated with your topic, you will communicate your questions with a team that will work to provide you with assistance.